Data Privacy Regulation: Moving Beyond Compliance
Laws such as the EU’s General Data Protection Regulation and the California Consumer Privacy Act had begun changing the privacy landscape, and then COVID-19 struck, leading to further reevaluation. Given the change in privacy standards, digitally-focused organizations should develop a risk-based privacy policy that makes compliance with security and data privacy regulation a foundation rather than a target.
Key takeaways from this special report include the following:
- Compliance with security and privacy regulations can serve as an opportunity to revisit customer interactions and business priorities.
- Breaching privacy standards is becoming increasingly expensive, especially for prominent technology companies.
- Some organizations are attempting to make privacy a point of competitive differentiation in the marketplace, but experts are divided on the extent that goal is possible.