The incident allowed users to see into other customers’ camera feeds and is thought to have originated from Amazon Web Services

Scarlett Evans, Assistant Editor, IoT World Today

February 20, 2024

2 Min Read
WyzeCam
Wyze

Security camera maker Wyze has revealed a breach that allowed users to see into each other’s camera feeds has impacted thousands of people.

It was initially announced that the incident impacted 14 users, though in recent updates this number has risen to 13,000.

Customers were notified by email, as well as in a post on Wyze’s forum.

"As you know we had an outage this morning driven by an issue with our partner AWS," wrote Dave Crosby, Wyze CMO and cofounder. “Cameras are starting to come back online for live viewing, but we are now restricting access to the Events tab while we investigate a possible security issue,

“We're so sorry and will get your cameras fully recovered as soon as possible! We will also share results of our investigation."

In the emailed update, Wyze again said the incident was due to “a third-party caching client library” that was recently integrated into its system, and that it had added a new verification layer for users to go through before they can connect to Event Videos.

“We have also modified our system to bypass caching for checks on user-device relationships until we identify new client libraries that are thoroughly stress tested for extreme events like we experienced on Friday,” the email said.

This is not the first time Wyze has been impacted by a security breach. Last September, a similar incident was reported where some customers were able to access live video from other users’ cameras.

Related:Amazon Fined $30M for Alexa, Ring Privacy Violations

The news came on the heels of a March 2022 Bitdefender study, which found Wyze took nearly three years to fully address security concerns across three of its camera models. 

About the Author(s)

Scarlett Evans

Assistant Editor, IoT World Today

Scarlett Evans is the assistant editor for IoT World Today, with a particular focus on robotics and smart city technologies. Scarlett has previous experience in minerals and resources with Mine Australia, Mine Technology and Power Technology. She joined Informa in April 2022.

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