LG Updates Service Robot to Deliver Food, Navigate Elevators

The company plans to expand its AI-powered robots to include delivery and logistics services

Ben Wodecki, Junior Editor - AI Business

June 27, 2024

2 Min Read
LG's CLOi service robot with its door open and closed

LG’s Business Solutions arm has unveiled a new version of its CLOi robot at the HITEC hospitality tech trade show in Charlotte, NC.

Designed to perform repetitive delivery tasks, the new CLOi ServeBot autonomously transports foods and beverages in indoor hospitality and health care settings.

The robot has ample space to store meals and drinks, with each of its four doors able to hold items weighing up to 66 pounds.

CLOi’s cargo space can be adjusted based on the needs of the items it's carrying. It can accommodate as many as 32 standard-sized, 12-ounce coffee cups.

LG said its plans to expand its AI-powered robots to areas including delivery and logistics services.

"Our newest service robot brings a new level of functionality and flexibility to the hospitality and healthcare channels," said Mike Kosla, senior vice president for LG Business Solutions USA. "Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and health care customers streamline their operations.”

LG’s food delivery bot can ride elevators between floors, autonomously navigating indoor environments without spilling the items it carries.

Once the robot reaches its destination, its doors automatically open. Once the diner has taken their items, built-in sensors detect the delivery has been completed and the doors automatically shut, before moving on to its next assignment.

Related:LG Updates Its Service Robot for Hotels, Restaurants

On-board AI enables up to 20 CLOi ServeBots to communicate with one another during operation, highlighting potential obstacles while avoiding potential collisions with one another.

CLOi ServeBots are also equipped with a 10.1-inch display that acts as an advertising platform. Operators can upload content for display via the CLOi Cloud Station or through the dedicated mobile app.

The robots are also trained to escort customers to a given destination and can even provide voice guidance for sight-impaired users. 

“The introduction of a door-type service robot reinforces our commitment to constantly innovate in ways that bring meaningful new benefits to our customers,” Kosla said.

About the Author(s)

Ben Wodecki

Junior Editor - AI Business

Ben Wodecki is the junior editor of AI Business, covering a wide range of AI content. Ben joined the team in March 2021 as assistant editor and was promoted to junior editor. He has written for The New Statesman, Intellectual Property Magazine, and The Telegraph India, among others.

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