LG Updates Its Service Robot for Hotels, Restaurants

The CLOi ServeBot is designed to wait tables and escort guests to their table

Scarlett Evans, Assistant Editor, IoT World Today

May 25, 2023

2 Min Read

LG USA has unveiled the latest model of its CLOi ServeBot, a service robot designed for the restaurant and hospitality industry.

The updated model can operate for up to 11 hours from one charge and features new customization options to expand the kinds of restaurants it can be deployed in. It is also fitted with additional shelf space to hold food and beverages, with the shelves now also adjustable and removable. 

The robot’s touchscreen displays menus, videos, last-call messages or a smiling face. As well as table service and table bussing capabilities, the ServeBot can also be used to escort visitors to their tables.

“LG’s CLOi ServeBot is helping restaurants provide better service to customers while reducing employees’ stress and workload to enable greater productivity and customer service,” said Jeff Weiland, LG’s B2B Robotics U.S. team leader. 

“The CLOi ServeBot was the first commercial robot to receive UL certification for safe operation in consumer environments, and the new model raises the bar even higher with sophisticated upgrades such as the new independent suspension on all six wheels that ensure smooth motion and enables reliable transport for drinks and soups over rough or uneven floors.”

CLOi is fitted with a 3D camera and lidar sensors to allow its navigation around a restaurant. The latest upgrade means operators can pre-program the system with a map of specific locations and destination points to improve its movement within the restaurant. 

Related:LG to Launch Service Robot for Hotels and Restaurants

The updated service robot was unveiled at the National Restaurant Association Show 2023 this month in Chicago.

LG announced plans to expand its robotic solutions to commercial venues in March. In a partnership with RobotLab, the company plans to increase the rollout of its two robots; CLOi ServeBotand the CLOi Guide Bot (designed for wayfinding and guidance service for large venues such as hotels, casinos, airports, hospitals and museums).

About the Author(s)

Scarlett Evans

Assistant Editor, IoT World Today

Scarlett Evans is the assistant editor for IoT World Today, with a particular focus on robotics and smart city technologies. Scarlett has previous experience in minerals and resources with Mine Australia, Mine Technology and Power Technology. She joined Informa in April 2022.

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