Sponsored By

Staples Cyberattack Disrupts Online Orders

Online orders and deliveries have been impacted by measures taken by the company

Liz Hughes

November 30, 2023

2 Min Read
A Staples office supply store is seen in Springfield, Virginia.
SAUL LOEB/AFP via Getty Images

Staples is the latest victim of a cyberattack that disrupted online orders at the height of the holiday shopping season.

The company said it took proactive steps to mitigate the impact of the attack and protect customer data, but those measures impacted online ordering and processing. 

“Staples recently identified a cybersecurity risk,” a notice on Staples.com reads. “We took proactive steps in an effort to mitigate the impact and protect customer data. Our prompt efforts caused temporary disruption to the staples.com processing and delivering capabilities, as well as to our communications channels and customer service lines. We apologize for the inconvenience, and rest assured, all of our systems are in the process of being restored. 

The company has not disclosed what, if any, data was obtained in the breach. 

Staples says it expects to return to full functionality shortly. Meanwhile, its stores are open and operating without issue. 

Staples is the latest business to be hit by a cyberattack. 

Earlier this week, Ardent Health confirmed it was the target of a cyberattack over Thanksgiving, in an incident that shut down the hospital operator’s emergency rooms in three states.

Boeing recently confirmed it was dealing with a cyber incident and its impacts just days after a ransomware group announced it gained access to its system’s data.

Related:Cyberattack Closes Emergency Rooms in Three States

Earlier this month the University of Michigan announced it suffered a data breach in August after hackers infiltrated its campus system and compromised student, employee and alumni information. 

In September a cyberattack took down multiple systems at MGM Resorts International properties across the U.S., putting companies across the nation on high alert to ensure they were not next. 
Like what you've read? For more stories like this on cybersecurity and other emerging technologies, sign up for our free daily email newsletter to stay updated!

About the Author(s)

Liz Hughes

Editor, IoT World Today, IoT World Today

Liz Hughes is an award-winning digital media editor with more than two decades of experience in newspaper, magazine and online media industries. 

A proven digital media strategist and editor, Liz has produced content and offered editorial support and leadership for a variety of web publications, including Fast Company, NBC Boston, Street Fight, QuinStreet, WTWH Media, AOL/Patch Media and Design News.

A skilled social media strategist experienced in developing and maintaining an audience across multiple platforms and brands, Liz also enjoys sharing her knowledge and expertise to help businesses small and large.

Sign Up for the Newsletter
The most up-to-date news and insights into the latest emerging technologies ... delivered right to your inbox!

You May Also Like