Company says the incident was likely the result of data breaches of third-party services

Scarlett Evans, Assistant Editor, IoT World Today

March 13, 2024

1 Min Read
Roku said unauthorized actors had obtained customers’ passwords and usernames
Roku said unauthorized actors had obtained customers’ passwords and usernamesGetty

Roku has disclosed a security breach that gave hackers access to more than 15,000 accounts.

In a notice sent to customers, Roku said unauthorized actors had obtained customers’ passwords and usernames, changed individuals’ login information and attempted to purchase streaming subscriptions in a “limited number of cases.”

Roku noted, however, that hackers were not able to access users’ social security numbers, full payment account numbers, dates of birth or other sensitive personal information.

In response, Roku launched an investigation to identify affected accounts and determine the scope of the incident. Passwords to affected accounts were reset and any unauthorized subscriptions were canceled and refunded.

Roku said the hack was likely a result of data breaches of third-party services, meaning bad actors gain users’ passwords and usernames from external services and then use them to log on to other websites.

About the Author(s)

Scarlett Evans

Assistant Editor, IoT World Today

Scarlett Evans is the assistant editor for IoT World Today, with a particular focus on robotics and smart city technologies. Scarlett has previous experience in minerals and resources with Mine Australia, Mine Technology and Power Technology. She joined Informa in April 2022.

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