Are We Safe with Robots?

Delivery robots are being tested on bustling city sidewalks, foreshadowing a sci-fi society where humans and droids live and work together.

October 18, 2016

3 Min Read
LONDON, ENGLAND - JULY 05: JUST EAT pilots a Starship robot to deliver food from its takeaway restaurants on July 5, 2016 in London, England. (Photo by John Phillips/Getty Images for JUST EAT )

By Qiqi Zhang

Imagine a six-wheeled robot about the size of a suitcase rolling down a bustling city sidewalk and delivering packages to local businesses, elderly, and young professionals short on time.

Suddenly, a boy jumps in its path, and the robot veers, missing him by inches.

This is not a sci-fi movie scene, rather a likely street view in the not-too-distant future. Robots are marching toward everyday life, hoping to blend into the hustle and bustle of society. But are we really safe with them around?

“It is important in terms of social acceptance as well as safety that people are able to predict a robot's behavior,” says Matthew Walter, an assistant professor at Toyota Technological Institute in Chicago.

Robots are already appearing on sidewalks in select cities. Estonia-based tech startup Starship Technologies just tested its delivery robot four weeks ago in San Francisco. The turnover of professional service robots, such as those in healthcare and logistics, will grow to $23.1 billion for the period 2016-2019, compared to $4.6 billion in 2015, according to the latest report by the International Federation of Robotics.

The unpredictable nature of sidewalks presents an especially difficult challenge for robots, from inattentive adults staring into phones to absent-minded children playing imaginary games to harried professionals rushing out of buildings. Then there are critical moments of interaction with car drivers and bicyclists.

“I think probably one of the biggest challenges is dealing with pedestrians, navigating around pedestrians, and predicting their behavior,” Walter says.

All of which begs the question: How quickly can robots respond to encounters with humans?

Starship's robot travels at pedestrian speed – about four miles per hour – and uses computer-vision technology, such as GPS and proprietary mapping, to pinpoint its location to the nearest inch. It has a sophisticated obstacle avoidance system that acts as a “bubble of awareness” around the robot preventing it from bumping into things, says Henry Harris-Burland, marketing and communications manager at Starship.

“Let's say the system fails,” he says. “The worst thing that can happen is the robot just comes to a slow stop. It stops in 30 centimeters, which is a very safe stop distance.”

Perhaps more challenging, humans need to learn how to interact with a robot, too. A pedestrian, for instance, crosses the road safely after making eye contact with a car driver because both sides have an established social contract that the pedestrian goes first. Such unspoken social contracts would be difficult to achieve with robots.

That's not to say delivery robots are too dangerous for their own good. They offer an incredibly valuable service, such as delivering food to the elderly who have a tough time venturing out in bad weather (although snow-covered stop signs and traffic lights might confuse robots).

Most signs point to a future with robots, which isn’t a bad thing as long as people don't get hurt in the name of progress, says at least one casual observer.

“I think it would be a very efficient way to get things quickly,” says Samir Patel, a law school undergraduate at Washington University in St. Louis. “Automated things are always a little bit better, but the only concern I might have is people's safety on the sidewalks.”

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